In the current environment, the role
of effective communication has increased for the professionals due to
increasing need of including all stakeholders and to make them aware for the
organizational objectives and aspects. But at the same time, the evolution of
the communication mediums creates the misunderstanding between the senders and
receivers. Misunderstanding is a situation, where the communication is not
understood in a proper way and that affect the process of effective
communication. There are several barriers and factors related to the
psychology, perception and views of the people for the communication, which
create some misunderstanding in the communication (Schultze,
and Badzinski, 2015).
Below are some of the major misunderstandings in the contemporary
communication:
The
other person will understand, if I would communicate:
Most of the time, people do not have
a clear understanding for a message, but they communicate it with others by
making a presumption that, if they will say to another person, he/she will
understand this. It is a misunderstanding as a person with lack of
understanding the message cannot be able to communicate it to others
effectively. For this, it is essential to assure that the meaning of the
message is understood as intended.
The
more or louder communication is better:
It is also a common misunderstanding
in the contemporary communication. In current, people think if they will
communicate more and repeatedly and in a louder voice, their message will be
understood more clearly and effectively (Keshavarzi, 2011). It
is not true as it does not mean that if the other person is silent, he/she
understands the message.
Communication
solves the problem at any time:
Communication is not taken as an
effective way of solving the problem and people think that communication will
make the argument worse, so they leave the situation
(Schultze, and Badzinski, 2015).
Photo
credit: Crowd act relationship
Along
with this, speaking in another language is also misunderstood as the indicator
of an effective communication in the contemporary communication, while it may
affect the significant of the message understanding.
I
liked this video as it shows the trouble I have managing customers at my
restaurant: https://www.youtube.com/watch?v=IHA-6z5ku1s
References
Keshavarzi,
Z. (2011) Misleading Communication vs.Effective Aviation Management, Intelligent Information Management, pp.
240-243.
Schultze,
Q.J. and Badzinski, D.M. (2015) An
Essential Guide to Interpersonal Communication: Building Great Relationships
with Faith, Skill and Virtue in the Age of Social Media. USA: Baker
Academic.

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