Friday, January 22, 2016

Common Misunderstandings in Contemporary Communication

In the current environment, the role of effective communication has increased for the professionals due to increasing need of including all stakeholders and to make them aware for the organizational objectives and aspects. But at the same time, the evolution of the communication mediums creates the misunderstanding between the senders and receivers. Misunderstanding is a situation, where the communication is not understood in a proper way and that affect the process of effective communication. There are several barriers and factors related to the psychology, perception and views of the people for the communication, which create some misunderstanding in the communication (Schultze, and Badzinski, 2015). Below are some of the major misunderstandings in the contemporary communication:
The other person will understand, if I would communicate:
Most of the time, people do not have a clear understanding for a message, but they communicate it with others by making a presumption that, if they will say to another person, he/she will understand this. It is a misunderstanding as a person with lack of understanding the message cannot be able to communicate it to others effectively. For this, it is essential to assure that the meaning of the message is understood as intended.
The more or louder communication is better:
It is also a common misunderstanding in the contemporary communication. In current, people think if they will communicate more and repeatedly and in a louder voice, their message will be understood more clearly and effectively (Keshavarzi, 2011). It is not true as it does not mean that if the other person is silent, he/she understands the message.
Communication solves the problem at any time:

Communication is not taken as an effective way of solving the problem and people think that communication will make the argument worse, so they leave the situation (Schultze, and Badzinski, 2015).
Photo credit: Crowd act relationship
Along with this, speaking in another language is also misunderstood as the indicator of an effective communication in the contemporary communication, while it may affect the significant of the message understanding.
I liked this video as it shows the trouble I have managing customers at my restaurant: https://www.youtube.com/watch?v=IHA-6z5ku1s

References

Keshavarzi, Z. (2011) Misleading Communication vs.Effective Aviation Management, Intelligent Information Management, pp. 240-243.
Schultze, Q.J. and Badzinski, D.M. (2015) An Essential Guide to Interpersonal Communication: Building Great Relationships with Faith, Skill and Virtue in the Age of Social Media. USA: Baker Academic. 

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